SBBI · Digital consulting Small healthcare practices FR / EN
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SBBI / LOCAL PRESENCE

YOUR BUSINESS DESERVES TO BE AS CLEAR ONLINE AS IT IS ON SITE.

Opening hours, on-call duty, services, access: when information is missing or contradicts itself from one site to another, people do not call, they go elsewhere. SBBI sorts out what can be found about you online, then helps you turn your customer feedback into a way to improve.

Real storefront of a local independent business
Online details as sharp as the storefront

01

BE UNDERSTOOD BEFORE TRYING TO RANK.

The information matches.

Hours, duty rotas, access and services say the same thing on your site, your Google listing and the directories.

The conditions can be found.

What you do, what you do not do, with or without a prescription: the answer is there without having to call.

The next step is obvious.

Every page says what to do next: call, drop by, order or book an appointment.

The questions have answers.

What people ask you at the counter or the front desk deserves a written answer that search engines and AI assistants can read.

02

GET FOUND AND MAKE PEOPLE WANT TO COME IN.

Website or pages.

We build or rework pages that are fast, clear and true to what you actually do.

Photo and video.

We show your place, your work and your expertise, without generic stock imagery.

Visibility on Google and in AI assistants.

We structure your information so a search engine or an assistant like ChatGPT gives an accurate answer when someone looks for an on-call pharmacy or a service near them.

Measurement without embellishment.

We track calls, forms and direction requests, without inventing cause and effect.

03

CUSTOMER FEEDBACK: FIX FIRST, ASK FOR REVIEWS AFTER.

We are building our own customer feedback tool, designed for local businesses. It works in this order:

The customer speaks in private.

After their visit, they can leave simple feedback that goes straight to you, not to the rest of the world.

You see what is wrong and you fix it.

A wait at the counter, a missing product, an unreadable schedule: complaints reach you while they can still be put right.

The review request comes next, for everyone.

Once the service is up to standard, a Google review request goes to all your customers, with no sorting and no filtering.

04What we do not do.

NO REVIEW, RANKING OR RESULT IS GUARANTEED.

The customer feedback request goes to everyone, with no filtering of unhappy customers. Your profession’s rules are checked before anything goes live.

05 · Starting point

Is your business as clear online as it is on site ?